Category: ORS | Workplace Performance | Nervous System Regulation
Healthcare Staff Retention and the Nervous System
Healthcare staff retention is one of the most expensive unsolved problems in modern medicine. Kim has been a nurse for over twenty years. She has worked through staffing shortages, policy changes, technological overhauls, and a global pandemic. She has shown up for patients during the worst moments of their lives — absorbing grief, fear, anger,…
What Dysregulation Costs Your Business
Dysregulation employee performance is one of the most expensive problems in modern business — and one of the least likely to appear on any report with that label. It shows up as turnover. It shows up as absenteeism. It shows up as escalating customer complaints, inconsistent output, leadership conflicts, and the quiet departure of your…
Call Center Turnover and the Nervous System
Call centers lose between 30 and 45 percent of their workforce every year. Most leadership teams treat that number as a hiring problem, a compensation problem, or a management problem. It isn’t any of those things. It is a nervous system problem. And until you treat it as one, the number will not change —…